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Event Details
ITIL Training Course and Exam - Melbourne
Pass the ITIL v3 Foundations Certification Exam - Guaranteed!
This
3-day course introduces learners to the lifecycle of managing IT
services to deliver to business expectations. With an engaging, case study based approach
to learning the core disciplines of the ITIL best practice, this course
positions the student to successfully complete the ITIL v3 Foundations
Certification Exam (administered on the final day of the course)
The
ITIL Version 3 best practice is composed of five core disciplines:
Service Strategy, Service Design, Service Transition, Service
Operations and Continual Service Improvement. These disciplines
represent a service life cycle framework that further enhances
alignment to the business while demonstrating business value, ROI and
enabling IT to solve specific operational needs.
As a PMI Registered Education Provider, this course awards 18 PDUs.
Course registration fee includes course workbooks, interactive case study, practice exams, and certification exam.
Register online or purchse tickets here at EventBrite. Group discounts and Onsite Training are available.
When & Where
Stamford Plaza Melbourne
111 Little Collins St
Melbourne,
Victoria 3000
Australia
Tuesday, March 30, 2010 at 8:30 AM - Thursday, April 1, 2010 at 5:00 PM (GMT+1000)
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Hosted By
Beyond20
Did you know that 80% of all Mission Critical IT Service downtime is caused by "people or process" failures? Only 20% is caused by technical failres, software glitches, natural disasters, etc!
At Beyond20, we help our clients lead organizational change initiatives to deliver lasting, measurable improvements. Learn more at www.Beyond20.com.
